Frequestly Asked Questions

We are located in the +6 GMT time zone. The exact time of contact is certainly whatever suits you best, but it is best to make a time at which you can meet daily. A planned daily meeting makes the development process go much more smoothly.

There is a number of approaches for reviewing the status of the project: The Internet allows us to communicate with you as easily as if we were next door. We are going to implement the PHP GroupWare system soon to provide you direct secure access to our site where you can participate in your project discussion database, download/upload all relevant to the project information. We will provide you with regular status reports based on timesheets from our developers. Regular updates of the schedule with specified current status provides an upper-level view to the state of the project. Once again the most convenient ways are E-mail, ICQ, Messenger, Skype, Netmeeting. Lots of tools allow you to talk directly to your programmer team in real-time. It is also possible to appoint a team leader if you prefer to have a single point of contact. Based on reviewing these status artifacts you may propose changes to the project process, features, etc.

It's an interactive process. For a successful design project realization, we need a detailed specification. You should point all your preferences concerning style, color gamut, shapes. Also, we need to know your project specification, description of the application the design will be developed for. It would be great to have demo versions of your programs for further design development.

We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We are trying to fix bugs as soon as possible.

Yes, we do support all the software we design on the basis of a product license. This generally includes bug-tracking and fixing. Feature enhancements and developments are handled.

At KP Software Solutions Quality is a main priority. We do everything to ensure our customer satisfaction. The goal of our company is to build customized software applications and management information systems that meet the highest standards of quality. We "get into your head" and develop a deep understanding of your needs, wants and expectations. The result is an exceptional product.

The most convenient way of making contact seems to be via the Internet. E-mail is a quick way to send information, questions, and comments. You can send your questions and comments to the following E-Mail support@kpsoftwaresolutions.org